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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Sometime Yes, but majority time no. We use high-quality images and take care to provide detailed product descriptions to help you make informed purchasing decisions.

Where can I view my sales receipt?
  1. Log in to your account on the Ornalt.com website where you made your purchase.

  2. Navigate to the "My Account" section of the website.

  3. Under the "My Account" section, locate the "Orders" tab and click on it.

  4. You should see a list of your past orders. Find the order for which you want to view the sales receipt and click on the corresponding "View" button.

  5. This will take you to a detailed view of your order. You should be able to see the sales receipt or invoice for that order here. You may also be able to print or download the receipt for your records.

If you cannot find the sales receipt or invoice for your order, you may want to reach out to the website's customer support team for assistance.

How can I return an item?

At Hainor Nutrition Pvt Ltd, we strive to ensure that all of our customers are completely satisfied with their orders. However, due to the nature of our products, we are unable to offer returns or exchanges once an order has been placed.

We take great care in manufacturing and packaging our poultry feed to ensure that it meets the highest quality standards. In order to maintain these standards, we cannot accept returns or exchanges once an order has been placed.

Will you restock items indicated as “out of stock?”

We regularly restock items that are out of stock as soon as Possible. If you see an item that is currently out of stock on our website, we recommend adding it to your wishlist or signing up for our email notifications to be informed when the item becomes available again.

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